E-Learning Policy & Procedure Manual
Responsibilities and Support Services
- Identifies courses to be offered
- Coordinates information with partnering institution(s), if applicable
- Supervises faculty development and delivery of courses
- Manages budget for purchase and lease of related and supplemental course material
- Evaluates electronic learning courses, faculty, and programs
- Arranges for test supervision as necessary.
The College utilizes two methods for verifying the identity (FR 4.8.1) and protecting the privacy of students (FR 4.8.2) enrolled in e-Learning courses: (a) a secure login and password, and (b) proctored examinations. In regarding verifying a student’s identity, secure login and passwords are generated by the System and are used instead of Social Security numbers. The privacy of students enrolled in electronic courses is protected by turning off class rosters within the College’s Learning Management System, thus preventing students from printing or building a list of students within a course. Personal student information such as gender, birthdates, phone numbers, and other personal information are not stored within the College’s Learning Management System. Information about students that is stored is not made available to students, but is made available to faculty who are enrolled as the instructor of that course(s). The College does not run student or faculty directories within the College Learning Management System and student information such as names and emails are not sold by the College to third parties or distributed to email lists. This information is provided to the students at the time of registration and enrollment by accessing the Policy and Procedure Manual. This manual is located within the online orientation students are required to participate in, as well as accessing it within the College’s Course Management System Help Desk website and the login side of the Course Management System.
Students taking a proctored examination must show the proctor proper identification, which may include a student identification card or a government issued identification card. Instructors must accommodate students who are in a separate geographical location for proctor requirements and use the “Proctor Form” provided by the Division of Educational Technology to secure appropriate and authorized proctors for exams.
BPCC does not assess additional charges associated with the verification of student identity (FR 4.8.3.) This information is made available to students at the time of registration and enrollment by accessing the Policy and Procedure Manual located within the online orientation students are required to participate in if enrolled in an electronic course(s) as well as accessing it within the College’s Course Management System Help Desk website and on the login side of the Course Management System.
Students taking courses via electronic means follow stated college processes for enrollment at Bossier Parish Community College.
- Students may apply for admission, register for classes, and pay tuition and fees online
- Manages admissions, registration, student ID’s, counseling, advising, and financial aid for electronic classes
- Administers placement testing as required ( Associate Vice Chancellor of Planning and Instruction)
All students at Bossier Parish Community College are assigned an advisor. Students who wish to register for electronic courses should consult with an advisor.
The Division of Educational Technology provides technical support for the faculty/staff and students in the delivery of electronic courses and programs. Support services include the following:
- Orders, installs and maintains equipment and software necessary for support of video conferencing
- Trains and orients faculty on the utilization of video equipment
- Actively participates in the selection of equipment and software used for online course delivery
- Maintains the College’s Learning Management System
- Provides professional development opportunities to faculty in the utilization of technologies used in the production and delivery of electronic courses
- Maintains electronic course submission databases at College level and through the EC (Electronic Campus)
- Provides technical support to all faculty/staff/ and students who utilize the College’s Learning Management System
Students taking classes via electronic means have access to all college services, including financial aid, student disability services, and student activities and must adhere to the College’s academic integrity policies and student complaint and grievance procedures. These services are located in the College’s General Catalog and Student Handbook. Information is also available online.
Students enrolled in electronic courses are subject to “attendance” guidelines and policies set by the College. Online instructors must communicate with the student by posting documented class policies and his/her expectations regarding the format and frequency of class participation by the student. “Attendance” is defined as timely submission of assignments, including but not limited to tests, homework, online activities, projects, etc. Students are expected to complete all assignments in a timely manner and by the appropriate due date as established by the instructor. Online instruction differs fundamentally from traditional classroom instruction in that the student may access the online resources at times that are convenient to the student’s personal schedule within a range of times defined by the instructor. However, consistent “attendance” is required to successfully complete an online course. The College’s attendance policy is published in the College Catalog and the Student Handbook, as well online at http://www.bpcc.edu/catalog/index.html and http://www.bpcc.edu/studenthandbook/studentresponsibilities.html