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E-Learning Policy & Procedure Manual

Guidelines for Online Programs

  • A program is delivered electronically after approval from the Louisiana Community and Technical College System and the Louisianan Board of Regents.
  • All Internet/Web-based courses must use a Course Management System approved by the College and the Division of Educational Technology.
  • All Internet courses are hosted on designated secure college servers, which are managed and supported by the College IT department in accordance with approved electronic data processing policies and procedures.
  • All online courses are evaluated by the Deans of the Academic Divisions and use the “Quality Matters Rubric” when evaluating course design. Online instructors are required to participate in training sessions that prepare them to teach online (i.e. Course Management System and Quality Matters training). All instructors who teach online courses list their respective Dean as a “teaching assistant” in their online course(s).

Copyright Permission

Faculty members are responsible for securing advance written copyright clearance on any copyright-protected materials they may use in their videoconferencing or online courses.  These are maintained and kept on file with their course materials.

Use of Course Content

When a request is made for a copy of an instructor’s course content to be placed into another instructor’s course shell, the Division of Educational Technology requires that the request be made in writing (email).  The approval must come from the instructor whose content is being copied.  In lieu of the instructor’s approval, a Dean can submit a request with approval of the Vice Chancellor for Academic Affairs.  The Division of Educational Technology will still need a request made in writing (email).

Exam Policies

Students enrolled in electronic courses may be required to take proctored exams.  The instructor is responsible for providing the details of the exam process to the students.  Instructors should provide test dates and proctor requirements to the students in the CSIS (Course Section Information Sheet). Instructors must accommodate students who are in a separate geographic location for proctor requirements, and use the “Proctor Form” provided by the Division of Educational Technology to secure appropriate and authorized proctors for exams.  An instructor has the right to request an appropriate alternate proctor if they feel the need to do so.  Students living in a separate geographic location may not take their exam(s) at home or be proctored by family members, co-workers, or friends.  Exams must be taken at authorized locations such as a community college, university, or testing center. The student must show the proctor proper identification such as a government issued identification card or student ID before being allowed to take the exam. The student is responsible for any and all costs associated with a proctored exam.  Instructors are responsible for maintaining and keeping all paperwork associated with securing an authorized proctor.

Course Evaluation

Student evaluations of online courses are conducted online each semester using approved evaluation criteria. It is the responsibility of the Division of Educational Technology to ensure that the online mechanism by which the evaluation is conducted is in place.  It is also the responsibility of the Division of Educational Technology to activate/deactivate the evaluation mechanism system and disseminate the results.

Faculty Evaluation

Faculty delivering courses via electronic means are evaluated in accordance with the standards and procedures set forth in the College’s Faculty Handbook.

Course Identification/Selection

  • Course delivery methods are made by the Dean of the Division.
  • The Division of Educational Technology identifies the necessary equipment, software, and support needed.
  • The selection of a course to be leased or purchased from outside the College will be made by the Dean of the Division, Dean of Educational Technology, and the Vice Chancellor for Academic Affairs.
  • For locally produced electronic courses, Bossier Parish Community College determines ownership and copyright.

Syllabus or Course Section Information Sheet

In addition to the course related information, at a minimum and to meet Quality Matters Standards, an E-Syllabus should include the following:

  • Directions on how to get started in the course or what to do first
  • Course Objectives/Module-Unit Objectives if applicable
  • Instructor Name, Office Hours, and Phone Number
  • Email Address
  • Fax Number if applicable
  • Textbook information to include Title, Author, and ISBN#
  • Information regarding any required proctored testing
  • Course Calendar
  • Special Software Requirements
  • Etiquette Expectations (Netiquette)
  • Instructor response time for emails and checking assignments
  • Minimum technology skills expected of student
  • ADA Policy and contact information
  • Grading Policy